Expert Panel: Building a Digital Adoption Practice for Microsoft Dynamics Partners

“By 2025, 70% of organizations will use digital adoption solutions across the entire technology stack to overcome still insufficient application user experiences”
2020 Gartner Digital Workplace Survey

As Microsoft customers digitally transform their organizations and continue to move applications to the cloud, user adoption has become an enterprise-wide challenge. Employees are continuously having to learn new applications and workflow processes to perform their jobs. Because of this, Microsoft partners in record numbers are now building "Digital Adoption Practices" to provide guidance and make sure their clients are successful. In this fast-paced thought leadership panel, we discuss some of these issues.

Key Discussion Points

• As Microsoft customers are changing technologies and business processes, how can their partners make sure these changes are successful?
• What are savvy partners doing today to stay ahead of the digital adoption wave?
• What makes up a "digital adoption practice" and is this a cost or profit center for partners?
• How are real-world companies utilizing digital adoption software today?