Closing the Gap: Getting the Most Out of Your Microsoft Dynamics NAV System

For most companies, the road to go-live is something like an off-road marathon: you arrive at the finish line exhausted, with little energy for the immense challenges that come next. The reality? Go-live is just the beginning of an even bigger journey, where you must continuously focus on maximizing the business value from your Microsoft Dynamics NAV investment and get your company performing at its best. As your business continues to grow and evolve, your Dynamics NAV system needs to evolve as well. 

In this session you will learn how to create a Dynamics NAV support and governance model that ties directly into this dynamic. We will teach you about the three pillars of an effective support strategy - the keys to a successful ERP journey: Application and System Support and Governance, End-User Support and Proficiency, and Continuous Process Improvement. Participants will never look at their Dynamics NAV implementation the same way and will return to their organizations with fresh perspectives on driving more business value from these critical systems.