Building a Dynamic Customer Experience in D365 with Lasernet

In an era where customer expectations are higher than ever, businesses must deliver seamless, personalized experiences across all touchpoints. This session explores how to master the art of creating a unified customer experience within Dynamics by leveraging Lasernet to automate document and communication management.

Join experts from the Lasernet team as they share how Dynamics customers have deployed the Lasernet Platform for three specific use cases:

• Building customer communications portals
• Aggregating and collecting data from legacy ERP, CMS, and CRM systems
• Optimizing their warehousing, printing, and labelling programs

Come learn about your peers as to how you can improve an entire customer journey, from initial contact to post-purchase, ensuring satisfaction and loyalty in both B2B and B2C environments.