Achieving Operational Excellence in Professional Services Organizations: The Role of ERP and PSA

Microsoft Dynamics for Professional Services Webcast Series

Thursday, September 27, 2012 @ 12:00 PM EDT


Excellent professional services (PS) organizations deliver superb results with proven methodologies executed by subject matter experts. But just as the cobbler's children had no shoes, many PS operations typically fall short of the well advised solutions presented to their clients. Why? Deploying a new ERP system requires significant planning, persistence, and performance - and often distracts from service to clients. 

So what does it take to ensure successful deployment and utilization? First and foremost is the establishment of an appropriate vision - that success really means achieving a smoothly operating business using the new ERP system rather than just completing the deployment project.

In this webinar, join professional services executive Bill Geist to discuss how to achieve operational excellence in a PS organization through the successful utilization of an ERP system.


President, Turning Point Management