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Partner Stories

From Chaos to Control: How Distributors Are Embracing Business Central for Growth

For years, many distribution businesses have relied on spreadsheets, aging systems, and manual processes to run their operations. At first, these patchwork solutions seem manageable. But as companies grow and take on larger clients, they quickly become bottlenecks. 

We recently spoke with a distributor supplying major retailers like Home Depot and Walmart. Their struggle? A disjointed system where orders were managed in Excel, invoices were manually entered into Sage 100, and EDI processes were inefficient and error-prone. Their operations relied on multiple systems that didn’t talk to each other, leading to unnecessary costs, inefficiencies, and missed opportunities. 

Common Pain Points for Growing Distributors 

This conversation highlighted challenges that many businesses in the distribution industry face: 

  • Disconnected systems – Financial and operational data are stored separately, leading to delays and errors. 

  • Manual order processing – Spreadsheets and outdated software slow down order fulfillment. 

  • EDI inefficiencies – Large retailers demand seamless EDI integration, but many companies struggle with batch processing and automation. 

  • Scalability concerns – A growing business needs a solution that can keep up without adding complexity. 

The Move to Business Central 

After researching solutions, they discovered Microsoft Dynamics 365 Business Central. What stood out was its ability to unify financials, operations, and EDI transactions in a single system. This meant: 

  • Automating order processing and reducing manual work 

  • Seamlessly integrating with EDI partners 

  • Providing real-time financial visibility 

  • Scaling with their growing business 

The Takeaway 

Many businesses hesitate to upgrade their systems because change feels daunting. But when outdated processes start costing time and money, the real risk is doing nothing. Companies embracing modern ERP solutions like Business Central are cutting costs, improving efficiency, and positioning themselves for long-term success. 

Are you still relying on spreadsheets and disconnected systems? It might be time for a change. 

What WebSan Solutions Brings to the Table 

At WebSan, we believe in empowering businesses with scalable, efficient, and cost-effective solutions. Our Business Central and EDI 365 integration helps distributors streamline operations and reduce costs while meeting trading partner requirements. 

Want to learn more about how Business Central can transform your operations? Contact us today.