Prior to coming aboard with Scribe Software in 2006, Rich had spent 18 years at Xerox Corporation as a Systems Analyst with a specific technical focus on content management to include both document management and AM/FM/GIS (Automated Mapping/Facilities Management/GIS) technologies.  This experience has created a solid foundation for Rich which compliments his current role at Scribe Software as a successful presales technical engineer.  Rich's education includes a Bachelor of Science degree in electrical engineering as well as holding industry certifications as both a Microsoft Certified Professional and Business Management Solutions Specialist.