From the Microsoft Dynamics 365 Business Central blogs: Drop shipping; Special orders; Cloud migration; Service health dashboard

In this week’s Dynamics 365 Business Central blog roundup:

• A primer on drop shipping and special orders in Business Central
• Placing special orders with Business Central
• Cloud migration and permission sets
• Remember to check the M365 service health dashboard

A primer on drop shipping and special orders in Business Central

Writing on the Innovia Consulting blog, Galen Norman noted that Dynamics 365 Business Central sales and purchasing modules enable the seamless quoting, ordering, and shipping of stock inventory items from a business to its customers. Additionally, Norman stated that it allows a business to advertise non-stock items via catalog items, but this still assumes that a business has an established list of items to provide its customers. But what if that a business doesn’t regularly stock an item or what if a customer requests a unique change to an existing item?

In his blog post, Norman answered these questions and explained how both utilize base D365BC functionality: drop shipping and special ordering. He then explained how to set up drop shipments and special orders in D365BC.

Placing special orders with Business Central

Writing on the Western Computer blog, Timothy Sparks stated that every distributor has a subset of customers that rate special attention and when these customers place orders, you want to do everything you can to ensure every order is correct.

Sparks noted that a feature in D365BC helps you do just that.

As a field you can add to your Sales Order screen, Special Order allows you to attach the order to a supplier purchase order in order to make sure specified inventory is held aside for that customer. 

In his blog post, Sparks explained how to allocate items to special customers, how to enhance your special order process, and how to track your orders as they make their way from your suppliers to your warehouse, and then to your customers' sites.

Cloud migration and permission sets

Writing on his blog, Stefano Demiliani stated that when D365BC customers migrate from the on-premises platform to the online platform, the recommended process is to use the cloud migration toolset provided by Microsoft.