Microsoft announces 3 pricing levels for Dynamics CRM Online Fall 2013 release

Microsoft has announced three new pricing options for Dynamics CRM Online that will take effect with the Fall 2013 release.

New CRM Online prices, as explained by Microsoft will be:

Professional ($65*) For the core CRM users, who need the full capabilities of Microsoft Dynamics CRM including sales force automation as well as marketing and customer care. We believe most users will find this license best fits their needs.


Requires FREE Membership to View

Become a Member Joining gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more, and it’s all FREE. You’ll also receive periodic email newsletters with the latest relevant articles and content updates.
About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

Read full bio...

How will the new MSD really pan out

It will be interesting to see how customers get migrated across and to which pricing band and if truly you can mix and match licenses or have to license all users at the appropriate level as you do with Salesforce.

The included mobile client will also effect all the customers paying for 3rd party mobile licenses currently and the revenues of the providers of these apps!

For independent comparison of Dynamics and other alternative CRM's visit

Ian Moyse