Microsoft announces 3 pricing levels for Dynamics CRM Online Fall 2013 release
Microsoft has announced three new pricing options for Dynamics CRM Online that will take effect with the Fall 2013 release.
New CRM Online prices, as explained by Microsoft will be:
Professional ($65*) For the core CRM users, who need the full capabilities of Microsoft Dynamics CRM including sales force automation as well as marketing and customer care. We believe most users will find this license best fits their needs.
Basic ($30*) For sales, service and marketing users who need to manage accounts, contacts, leads, cases and access custom applications as well as for business analysts who require reporting capabilities.
Essential ($15*) For light-weight users who need to access custom applications developed in house or by our vast network of partners.
Microsoft also reiterated its plan offer access to mobile applications with no additional license fees. Microsoft's Paco Contreras announced the pricing updates, explaining:
"In a nutshell, we are offering our customers more freedom to choose and the ability to mix and match licenses, so they are not forced to fit every user into the same license. Equivalent offerings between on- premises, online and hosted by partners also make it easier for customers to compare and decide. Access through mobile applications is included at no extra license cost across all licenses. On top of this, we are offering more value through Dynamics Planning Services and more options for online support."
On-premise Dynamics CRM licensing will also see simplification, according to Contreras:
"Our on-premises customers will continue to find the overall cost of Microsoft ...
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