MSDW Podcast news & resources

Start with a compelling business need, says Nucleus Research Analyst Joe Mathias, but beware of marketing labels.

Customer relationship management is no longer a practice, it’s a technology. JC Quintana describes how relationships get lost, and how to get them back. 

A rich half-hour of new Microsoft Dynamics product news, best practices from the channel and worst practices in IT. 

Microsoft hosted AXMentor for a two-day event on everything Dynamics 365, featuring cautious but enthused customers.  

Taking on the latest Dynamics announcements, plus best practices from the channel, the world of productivity apps, and worst practices in IT.

Dynamics CRM MVP Steve Mordue has a few recommendations, and a few questions, for Microsoft about Dynamics 365 Business Edition.

Eamon O’Toole of BDO Canada describes which applications are customer-ready for Dynamics 365, and how the CRM partner’s role continues to evolve. 

What Microsoft Dynamics GP users and partners can expect from this year’s event, from roadmap to competitive strategy.

Chuck Ingram of Tribridge walks us through the on-premise/off-premise options for Microsoft Dynamics 365, and making the decision to go all-cloud or opting for dual licensing.

A GP customer reflects on Microsoft shifting focus and how it will impact his users.