CRM 2016 news & resources

From the Microsoft Dynamics 365 for Customer Engagement and CRM Blogs: Workflows; User settings; Canvas PowerApp; CRM upgrades

by MSDW Reporter

A selection of the latest insights from the Dynamics 365-CRM blogs

CRM 2016 Customer Engagement Dynamics 365 Dynamics CRM Power Apps Power Platform

The MSDW Podcast: Microsoft Dynamics CRM users prepare to step into a 365 World, on-prem and in the cloud

by Jason Gumpert

Chuck Ingram of Tribridge walks us through the on-premise/off-premise options for Microsoft Dynamics 365, and making the decision to go all-cloud or opting for dual licensing.

CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online MSDW Podcast Marketing Power Automate Sales

Microsoft Dynamics Partner Roundup: Nonprofit CRM with Maplytics; AX for Oilfield; Reduce Invoice Time with NAV; New Apps in AppSource

by Linda Rosencrance

A selection of announcements from the Dynamics partner channel

Business Central CRM 2016 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Energy Invoice Processing Not For Profit Oil

From the Microsoft Dynamics CRM Blogs: Attribute mapping; UDS settings; CRM 2016 tabs; Iconator update

by Linda Rosencrance

A selection of the latest insight from the Dynamics CRM blogs

CRM 2016 Dynamics CRM Unified Service Desk XrmToolBox xRM

The MSDW Podcast, June 2, 2016: No-Code Customization of Dynamics CRM 2016

by Dann Anthony Maurno

Dynamics CRM 2016, both Online and on-prem, are highly adaptable. And you, the user, can adapt it yourself, says author Nicolae Tarla.

CRM 2016 Dynamics CRM MSDW Podcast

The MSDW Podcast, May 6, 2016: Choosing Project Services - Dynamics CRM vs. Dynamics AX (and Microsoft Project)

by Dann Anthony Maurno

Now you have choices. An expert in both Dynamics AX and Dynamics CRM helps you narrow it down.

AX 2012 AX 7 CRM 2016 Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM MSDW Podcast Project Management Project Service Automation Service Management

Evolution of Customer Service, And How to Adapt with Microsoft Dynamics CRM

by Angela Grom

Having spent more time than ever before dealing with customer service departments, the author reflects on why companies fail to deliver a satisfactory experience and how CRM ...

CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM

Microsoft Dynamics CRM 2016 Spring Wave Will Extend Service Management, Add Portals

by Jason Gumpert

FieldOne, Adxstudio acquisitions will be re-launched in 2016 Q2, along with new project service capabillities and Azure-based services for Social Engagement.

CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM HR Management Internet of Things (IoT) Machine Learning (ML) Power Automate Project Management

Goodbye Mail Merge: Microsoft Improves Document Automation in Dynamics CRM 2016 with Word Templates

by Dave Carr

CRM 2016’s Word templates provide better capabilities, but still require a skilled user to manage.

Business Process Mgmt CRM 2016 Document Automation Document Management Dynamics CRM

Microsoft Dynamics Partner Roundup: E-procurement and expense management; Tax integration; CRM 2016 add-on compatibility; AX 2012 training win

by Linda Rosencrance

Recent announcements from around the Dynamics partner channel.

AX 2012 Business Central CRM 2016 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Expense Management Manufacturing Procurement

LATEST VENDOR RESOURCES

No Results Found