Microsoft Dynamics News Welcome to the News section. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates. Software topic - Any -Azure-AI and Machine Learning-Compute-Databases-Development-Hybrid-Integration-Internet of Things (IoT)-Mixed Reality-Networking-Security-StorageDynamics 365-AI--Customer Insights--Customer Service Insights--Fraud Protection--Marketing Insights--Sales Insights--Supply Chain Insights-Business Central-Commerce-Customer Engagement--Customer Service--Field Service--Marketing--Project Operations--Project Service Automation--Sales-Customer Voice-Finance and Operations-Human Resources (Talent)-Mixed Reality--Guides--Layout--Product Visualize--Remote AssistDynamics AXDynamics CRMDynamics GPDynamics MarketingDynamics NAVDynamics POSDynamics RMSDynamics SLDynamics SnapMicrosoft CorporatePower Platform-Dataverse (CDS)-Power Apps-Power Pages-Power Automate-Power BI-Power Virtual AgentsFabric Industry - Any -Aerospace & DefenseAgricultureArchitectureAssociationsAutomotiveBoatingChemicalsConstructionConsumer GoodsDesign & DecoratingDesign & LivingDistributionEducationElectronicsEnergyEngineeringFabless SemiconductorFashionFinancial ServicesFood & BeverageFootwearFurnitureGovernmentHealth & WellnessHealthcareHospitalityHosting ServicesIndustrial EquipmentInsuranceJewelryLegalLife SciencesLumberManufacturingMarketingMedia & EntertainmentMedical DevicesMetalsMineralsNot For ProfitOilPharmaceuticalsPrintingProfessional ServicesProperty ManagementReal EstateRentalResearchRetailSoftwareSpecialty Vehicles & BoatsSportsStaffing & RecruitingTax and AccountingTelecommunicationsTelemarketingTextile & ApparelTransportationTravel & LeisureUtilitiesWaste ManagementWindows & Doors Business Need - Any -3PLAccountingAdvanced PricingAP AutomationAuditingAutomated Data CollectionAutomated TestingBankingBI and ReportingBill Of Material MgmtBillingBudgetingBusiness Performance MgmtBusiness Process MgmtBusiness Rules MgmtCAD/CAM/CAECall TrackingCheck PrintingCollaborative WorkspacesCollections ManagementCommission CalculationCommunicationsComplex BillingConfiguration & DevelopmentConsolidation AccountingContact CenterContent ManagementContract ManagementCorporate Perf Mgmt (CPM)CPQ (Configure, Price, Quote)Credit Card ProcessingCustomer Experience (CX)Customer Relationship MgmtCustomer ServiceData ArchivingData IntegrationData ManagementData MigrationData WarehousingDeduction ManagementDemand PlanningDirect Store Delivery (DSD)DistributionDocument AutomationDocument ImagingDocument ManagementDonor ManagementE-CommerceEDIElectronic SignaturesEmail ManagementEnterprise ArchitectureEnterprise Asset MgmtEnterprise Content MgmtEnvironmental SustainabilityETLEvent ManagementExpense ManagementExternal Systems InterfaceField ServiceFinancial ManagementForecastingFreight ManagementFundraisingGovernance, Risk, and Compliance (GRC)HR ManagementInventory ManagementInvoice ProcessingIT Asset Management (ITAM)IT Service Management (ITSM)Job costKnowledge ManagementKPIsLabor ManagementLearning Management SystemLease ManagementLegal MattersLicensingLoad PlanningLoan ManagementLocalizationLogisticsLoyalty ManagementManaged ServicesManufacturingMarketing AutomationMarketing Resource Mgmt (MRM)Master Data MgmtMaterial Rqmts PlanningMobile ApplicationsMulti-Entity ManagementMulticurrencyOrder ManagementPartner Relationship Management (PRM)Partner StrategyPayment ProcessingPayroll ProcessingPlanning & SchedulingPlanning and SchedulingPlant MaintenancePortalsPreventive MaintenanceProcess ManufacturingProcurementProduct Lifecycle MgmtProduct TraceabilityProject ManagementProposal GenerationPurchasingQuality ControlRebatesRegulatory ComplianceResource Dispatch & SchedulingRetail POSReturns ManagementRevenue recognitionRFIDRisk ManagementRobotic Process Automation (RPA)Route OptimizationRoyalty MgmtSaaSSales & MarketingSales & Ops PlanningSales and Operations PlanningSales Order ProcessingSales QuotingSales/Product ConfiguratorSchedulingSecuritySegregation of Duties (SoD)Service ManagementShippingShop Floor ControlSocial NetworksSoftware LicensingStorageStudent Information SystemSubscription billingSubscription ManagementSupplier NetworksSupply Chain ExecutionSupply Chain ManagementSystem AdministrationTax ManagementTelemarketingTelephonyTime & AttendanceTrade Promotion MgmtTrainingTransportation ManagementTravel ManagementUnified CommunicationUser AdoptionUser ManagementVirtualizationWarehouse ManagementWarranty ReimbursementWeb ClientWeb StorefrontWeb-based MappingWorkflow ManagementWorkforce ManagementxRM Hide filters What’s the Most Important Marketing Function for CRM? by Jason Gumpert How Dynamics CRM Helps Companies Distinguish Between Satisfying Needs and Satisfying Customers Customer Relationship Mgmt Dynamics CRM Microsoft Launches 22-City Magical Mystery Tour to Promote CRM 4.0 by Jason Gumpert Impressive Customer Response and Educational Presentations Customer Relationship Mgmt Dynamics CRM Here's One Way to Get a Head Start on the Next Dynamics Upgrade by Jason Gumpert A Participant in TAP Sees Integration Opportunities from AX 2009 Helping Double or Triple His Company's Revenues Dynamics AX Manufacturing Reflections on Convergence 2008-Is Microsoft About to Become Warm and Cuddly on Us? by Jason Gumpert Drumming Home Messages About Integration, Role-Tailored Experiences, and Usability BI and Reporting Business Central Collaborative Workspaces Configuration & Development Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Financial Management Convergence 2008 Miscellany by Jason Gumpert A Look Back at the Products, Classes, Crowds, and Food Customer Relationship Mgmt Dynamics AX Dynamics CRM Dynamics GP Financial Management Microsoft, In Convergence Presentations, Makes a Strong Case for CRM Live by Jason Gumpert As CRM Live nears release, indications of manager confidence and customer success. Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing Microsoft Introduces New “Search Engine Marketing Service” to Boost Dynamics CRM’s Advertising Oomph by Jason Gumpert New Service, Which Ships Immediately, Integrates with Dynamics CRM, to Aid in Placing Ads and Monitoring Effectiveness Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Microsoft Reports "Huge Huge Demand in the Pipeline" for CRM Live by Jason Gumpert Why CRM Live Took Longer Than Expected to Go Live Customer Relationship Mgmt Dynamics CRM AX 2009 Update: At Convergence Sessions, Dynamics Team Pushes Improved User Experience, Upgrade Path by Jason Gumpert Show Tune Seller Rodgers & Hammerstein’s Employees Like “Office 2007 Look” Dynamics AX Convergence Session Round Up - Wednesday by Jason Gumpert A roundup of Wednesday's Convergence sessions. 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