Case Studies

Our case studies library is full of customer stories from software vendors, designed to provide guidance as you investigate approaches for implementing Microsoft-related software.

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WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Leveraging Insight Works’ Order Fulfillment Worksheet for E-commerce Fulfillment

Insight Works
Outgrowing QuickBooks, see how Horizon Stone upgraded to Dynamics 365 Business Central for enhanced manufacturing efficiency and accuracy.

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Infographic: How Learning Resources Leverages Microsoft Dynamics 365 to Expand and Drive Future Growth

Sikich
Discover how Learning Resources and Hand2Mind transformed their operations and achieved operational excellence with Microsoft Dynamics 365 Finance and Supply Chain Management.
Customer Insights - Data Dynamics 365 Finance and Operations Manufacturing Power Apps Power Automate Power BI Power Platform

Securing a Global Scuba Brand with Microsoft 365, Defender, and Entra ID

JourneyTeam
Building a modern, cloud-first security model with Microsoft 365
Azure Manufacturing Purview Security Security

Wolters Kluwer Tackles its Digital Transformation with Dynamics 365 Business Central

Prodware

Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...

Azure Business Central Business Process Mgmt Collections Management Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Financial Management Networking Power Apps Power Automate

QGate Now Uses ClickLearn to Manage Diverse Customer and Partner CRM Training Requirements

ClickLearn

Giving partners and customers a boost by expanding documentation and training capacity

Customer Engagement Dynamics 365 Software Training

EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

Call Tracking Chemicals Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Loyalty Management Sales & Marketing

Microsoft Dynamics 365 Sales Implementation: How a USA Manufacturer Transformed Its Sales Operations

Dynamics Square USA
Real-time visibility into every stage of the sales pipeline
Customer Engagement Distribution Distribution Dynamics 365 Manufacturing

Premier Truck Rental Experiences Significant Time Savings, from Invoice Capture to Approval

Dooap

With invoices routed straight into the Dooap system, PTR’s approval time for invoices has been reduced drastically

AP Automation Accounting Azure Document Automation Dynamics 365 Finance and Operations Financial Management Invoice Processing Rental