Microsoft Business Applications White Papers Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics. Software - Any -Azure-AI and Machine Learning-Compute-Databases-Development-Hybrid-Integration-Internet of Things (IoT)-Mixed Reality-Networking-Security-StorageCopilotDynamics 365-Business Central-Customer Engagement--Contact Center--Customer Insights - Data--Customer Insights - Journeys (Marketing)--Customer Service--Field Service--Project Service Automation--Sales-Customer Voice-Finance and Operations--Project Operations--Commerce--Human Resources (Talent)-Mixed Reality--Guides--Layout--Product Visualize--Remote AssistDynamics AXDynamics CRMDynamics GPDynamics MarketingDynamics NAVDynamics POSDynamics RMSDynamics SLDynamics SnapMicrosoft CorporatePower Platform-Dataverse (CDS)-Power Apps-Power Pages-Power Automate-Power BI-Copilot StudioFabricPurview Industry - Any -Aerospace & DefenseAgricultureArchitectureAssociationsAutomotiveBoatingChemicalsConstructionConsumer GoodsDesign & DecoratingDesign & LivingDistributionEducationElectronicsEnergyEngineeringFabless SemiconductorFashionFinancial ServicesFood & BeverageFootwearFurnitureGovernmentGovernment ContractorsHealth & WellnessHealthcareHospitalityHosting ServicesIndustrial EquipmentInsuranceJewelryLegalLife SciencesLumberManufacturingMarketingMedia & EntertainmentMedical DevicesMetalsMineralsNot For ProfitOilPharmaceuticalsPrintingProfessional ServicesProperty ManagementReal EstateRentalResearchRetailSoftwareSpecialty Vehicles & BoatsSportsStaffing & RecruitingTax and AccountingTelecommunicationsTelemarketingTextile & ApparelTransportationTravel & LeisureUtilitiesWaste ManagementWindows & Doors Business Needs - Any -3PLAccountingAdvanced PricingAI AgentsAP AutomationAuditingAutomated Data CollectionAutomated TestingBankingBI and ReportingBill Of Material MgmtBillingBudgetingBusiness Performance MgmtBusiness Process MgmtBusiness Rules MgmtCAD/CAM/CAECall TrackingCheck PrintingCollaborative WorkspacesCollections ManagementCommission CalculationCommunicationsComplex BillingConfiguration & DevelopmentConsolidation AccountingContact CenterContent ManagementContract ManagementCorporate Perf Mgmt (CPM)CPQ (Configure, Price, Quote)Credit Card ProcessingCustomer Experience (CX)Customer Relationship MgmtCustomer ServiceData ArchivingData IntegrationData ManagementData MigrationData WarehousingDeduction ManagementDemand PlanningDirect Store Delivery (DSD)DistributionDocument AutomationDocument ImagingDocument ManagementDonor ManagementE-CommerceE-InvoicingEDIElectronic SignaturesEmail ManagementEnterprise ArchitectureEnterprise Asset MgmtEnterprise Content MgmtEnvironmental SustainabilityETLEvent ManagementExpense ManagementExternal Systems InterfaceField ServiceFinancial ManagementForecastingFreight ManagementFundraisingGovernance, Risk, and Compliance (GRC)HR ManagementInventory ManagementInvoice ProcessingIT Asset Management (ITAM)IT Service Management (ITSM)Job costKnowledge ManagementKPIsLabor ManagementLearning Management SystemLease ManagementLegal MattersLicensingLoad PlanningLoan ManagementLocalizationLogisticsLoyalty ManagementManaged ServicesManufacturingMarketing AutomationMarketing Resource Mgmt (MRM)Master Data MgmtMaterial Rqmts PlanningMobile ApplicationsMulti-Entity ManagementMulticurrencyOrder ManagementPartner Relationship Management (PRM)Partner StrategyPayment ProcessingPayroll ProcessingPlanning & SchedulingPlanning and SchedulingPlant MaintenancePortalsPreventive MaintenanceProcess ManufacturingProcurementProduct Lifecycle MgmtProduct TraceabilityProject ManagementProposal GenerationPurchasingQuality ControlRebatesRegulatory ComplianceResource Dispatch & SchedulingRetail POSReturns ManagementRevenue recognitionRFIDRisk ManagementRobotic Process Automation (RPA)Route OptimizationRoyalty MgmtSaaSSales & MarketingSales & Ops PlanningSales and Operations PlanningSales Order ProcessingSales QuotingSales/Product ConfiguratorSchedulingSecuritySegregation of Duties (SoD)Service ManagementShippingShop Floor ControlSocial NetworksSoftware LicensingStorageStudent Information SystemSubscription billingSubscription ManagementSupplier NetworksSupply Chain ExecutionSupply Chain ManagementSystem AdministrationTax ManagementTelemarketingTelephonyTime & AttendanceTrade Promotion MgmtTrainingTransportation ManagementTravel ManagementUnified CommunicationUser AdoptionUser ManagementVirtualizationWarehouse ManagementWarranty ReimbursementWeb ClientWeb StorefrontWeb-based MappingWorkflow ManagementWorkforce ManagementxRM Verified Solutions Hide filters How Marketing Automation and Microsoft Dynamics Help Each Other emfluence Learn why it's so important to integrate your marketing automation platform with your Dynamics CRM Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing 10 of the Best Practices to Improve Customer Service Ledgeview Partners A guide for managers and lead reps Customer Engagement Customer Service Dynamics 365 Unlocking the Hidden Value of a Parcel System for Microsoft Dynamics NMB Solutions Current and future demands of today's omni-channel marketplace Dynamics 365 Dynamics AX Finance and Operations Shipping Maximize Logistics Efficiency with EasyPost Services Connector for Dynamics 365 Rand Group Discover how the EasyPost Services Connector streamlines shipping operations, reduces costs, and enhances efficiency for Dynamics 365 users Business Central Distribution Dynamics 365 Logistics Shipping Microsoft Dynamics 365 Tips & Tricks: Productivity Tools enVista Learn five ways to speed up pesky, monotonous functions from Nathan Clouse, Microsoft Business Applications MVP and enVista Technical Architect Dynamics 365 Finance and Operations Financial Management Lead the Change: Build a Future-Proof Customer Contact Center with AI JourneyTeam Ready to modernize your contact center? This guide breaks down exactly how. Call Tracking Contact Center Contact Center Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Telephony Microsoft Dynamics 365 Pricing & Licensing Guide 2025 Dynamics Square USA Choose the right apps, users, and plans without getting lost in the technical jargon Business Central Commerce Copilot Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Dynamics GP Buyer's Worksheet: Choosing Accounts Payable Automation for D365FO Dooap The key pros and cons of each philosophy for you to compare and help you make your choice AP Automation Accounting Document Automation Document Management Dynamics 365 Finance and Operations Financial Management Invoice Processing Robotic Process Automation (RPA) Creating Lead Nurtures with Microsoft Dynamics and Marketing Automation emfluence Learn how to use Microsoft Dynamics and your marketing automation platform to build technically strong lead nurture campaigns Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing Dooap AP Automation Brochure Dooap Add the most intuitive and user-friendly accounts payable automation solution for MS Dynamics 365 Finance to your portfolio. 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