Microsoft Business Applications White Papers

Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics.

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The Dirty Little Secrets of CRM: Why Your Customer Service Is Not as Good as You Think It Is

enVista

3 Secrets all Dynamics CRM customers should know about customer service

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM

5 Things to Look for When Selecting an RPA Solution

Metafile

Here’s the functionality we recommend putting on your RPA wish list this year

AP Automation Accounting Business Central Document Automation Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Invoice Processing

Separation of Duties (SOD): Basics and Applications

Fastpath, now part of Delinea
Understand how Separation Of Duties can help you maintain security and compliance for your business-critical applications
Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Governance, Risk, and Compliance (GRC) Human Resources (Talent)

Click, Archive, Done: Check Processing with PDF Check Copy & Image Archive

Mekorma
AP Automation Accounting Auditing BI and Reporting Business Central Check Printing Consolidation Accounting Data Archiving Dynamics 365 Dynamics GP Electronic Signatures Financial Management

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning

Implementing Connected Software in Construction

MetaOption
Deliver projects faster, on budget, and with fewer headaches
AP Automation Accounting Business Central Construction Contract Management Document Management Dynamics 365 Financial Management Governance, Risk, and Compliance (GRC) Job cost Material Rqmts Planning Project Management

Innovation Insider: Bridging the Gap for Distribution

Prodware

Disrupting Demand: From supply chain to value chain

Azure BI and Reporting Business Central Business Process Mgmt Customer Engagement Demand Planning Distribution Distribution Dynamics 365 EDI Finance and Operations

The Great Resignation and AP Automation: 9 Ways Automation Helps Employee Retention

Metafile

One of the best ways to attract and keep your millennial and Gen Z employees is by investing in state-of-the-art technology that will make their jobs more efficient ...

Accounting Business Central Business Process Mgmt Distribution Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics SL Finance and Operations

Partner 2-Pager

Dooap

Dooap makes partnering as easy as 1-2-3! Learn more about what it means to partner with Dooap in our Partner 2 - Pager. Your clients will be happier when you offer them Do...

AP Automation Dynamics 365 Dynamics AX Finance and Operations Partner Relationship Management (PRM) Partner Strategy

Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness

STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Platform