Thunderhead releases integration of ONE Engagement Hub to Microsoft Dynamics CRM


Customer engagement platform Thunderhead has announced the availability of its customer engagement solution based on the integration of its ONE Engagement Hub with Microsoft Dynamics CRM.

In November, Microsoft teamed up with Thunderhead to build the new integrated omni-channel customer engagement solution based on Dynamics CRM and Thunderhead's ONE Engagement Hub. The joint solution is the result of that partnership.


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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