Why Thunderhead.com speeds Microsoft's Dynamics CRM customer engagement story
Microsoft is teaming up with customer engagement platform Thunderhead.com to build a new integrated "omni-channel customer engagement solution" based on Dynamics CRM and Thunderhead.com's ONE Engagement Hub. As with other deals over the last two years like Netbreeze, MarketingPilot, and Parature, this partnership introduces a product and company with limited exposure to the Dynamics CRM channel. The move has led some to wonder what this newcomer can offer Microsoft that others in the ecosystem cannot.
Thunderhead.com's secret sauce