Microsoft Announces New Release of Dynamics CRM 2011 Update Rollup 12 Server Software

Microsoft has re-released Dynamics CRM 2011 Update Rollup 12 (UR12) today, two weeks after it was pulled due to an issue in the server software with the potential to impact the customer database.

Corporate vice president for Dynamics CRM Bob Stutz made the announcement about UR12 today in a new blog post. All packages except Server were released to Microsoft Update on January 21st, 2013. And according to Greg Nichols of the Premier Support team, the server packages will be included in the Microsoft Update on February 12, 2013. The CRM Premier Field Engineering team will also be holding a podcast to review UR12 on January 31 at 9am Pacific.

Partners have been vocal on forums and various blogs in response to what they perceived as a lack of communication on the status of UR12 and the inconsistency in recent Dynamics CRM release plans. And while some have suggested a lack of proper internal controls, the issues plaguing the CRM release process of late may be even more complex.

"Organization changes are a bit of a red herring here", says Rob Helm, managing vice president at Directions on Microsoft.  "Process changes are way more important. Since Dynamics CRM 2011 the CRM group has been trying to do cloud service updates coordinated with frequent, substantial software updates like UR12. No other group at Microsoft has tried to maintain this kind of cadence before, and it has forced the CRM group to be the lab animals for ...