FieldOne for End-to-End Customer Service Now Generally Available

Microsoft announced at the end of last week that FieldOne from Microsoft is now generally available, and can be installed directly within Office 365. The announcement comes just four months after Microsoft acquired FieldOne Systems in July, with a goal of adding advanced field services to Dynamics CRM.

FieldOne is a decade-old company which, just four years ago, developed a new product based on Dynamics CRM as a platform. They launched it to the market about two years ago and were named a Microsoft Dynamics Global ISV in March 2015.


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About Dann Anthony Maurno

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).

Dann can be reached at

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