Sales & Marketing

CRM and Social Networking: Engaging the Social Customer

Gain measurable business value from social networking by leveraging it in conjunction with CRM

Customer Relationship Management: The Winning Strategy in a Challenging Economy

Ways to streamline key business processes and improve individual productivity

Optimizing Business Productivity: Do More for Your Customers and Your Business

Using a holistic CRM solution, both customer experience and business results improve, creating a competitive advantage

The Total Economic Impact Of Microsoft Dynamics CRM 2011

A study conducted by Forrester Research

Sarbanes-Oxley and Incentive Compensation Management

A dedicated sales compensation management system helps to ensure a company’s SOX compliance

Aligning Finance and Sales: Best Practices for Sales Compensation Management

Best Practices No. 5: Model, Forecast and Plan

24 Wildly Creative Ways Companies Use Microsoft Dynamics CRM to Drive Revenue and Serve Customers

Ways to help your organization add value to your customers
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