Microsoft Dynamics CRM 2013 Customization and the Platform Evolution (Recorded Webcast)

During its 11 years of life, Microsoft Dynamics CRM has grown from simple sales force automation software into a comprehensive business application platform. At the same time, both the tools available for the typical knowledge worker as well as the general expectations for the functionality in web-based business applications like CRM have evolved considerably.

In this webcast, Microsoft MVP and Dynamics CRM expert Jukka Niiranen will:

• Explore the implications of these solutions design trends with respect to Dynamics CRM 2013; 
• Discuss how to fully leverage the latest platform capabilities;  
• Examine ways to deliver a modern productivity application that works the way in which the users expects