Customer Service White Papers

Simplify Modernization: Leverage the Tech You Already Use

Arctic IT
In this Market Trends Report, we explore how consolidating cloud efforts around a Microsoft environment can help your employees deliver services to citizens securely and seamlessly
Azure Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Government Power Platform

Security & Innovation for Government Agencies in the Microsoft Cloud

Arctic IT
Our team of experts assembled this educational guide to simplify how Microsoft cloud technology can help your government agency enhance services and enable secure collaboration.
Azure BI and Reporting Compute Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Finance and Operations Government Mobile Applications

15 Questions to Identify the Gaps in Your CRM

Aha Apps

These questions will help you address the key sales and service challenges

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Sales & Marketing

The Ultimate Guide to Customer Retention

ClickDimensions

The insight and resource recommendations you need to improve your retention rates

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Automation Sales & Marketing

6 Reasons Why You Should Invest in Field Service Automation

Aha Apps

A field service automation guide

Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service

(Infographic) 7 Key Clauses Commonly Found in SaaS Contracts

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This infographic breaks down seven key clauses found in most SaaS contracts

AP Automation Advanced Pricing Associations BI and Reporting Bill Of Material Mgmt Billing Budgeting Business Central Business Performance Mgmt CPQ (Configure, Price, Quote) Complex Billing Consumer Goods

Core Benefits of Financial Transformation

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This booklet will walk you through some core benefits of financial transformation.

AP Automation Accounting Aerospace & Defense Auditing Automotive BI and Reporting Bill Of Material Mgmt Budgeting Business Central Business Process Mgmt Construction Consumer Goods

Core Challenges of Financial Transformation

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Build a roadmap for success by identifying the common financial transformation challenges encountered both internally and externally

AP Automation Accounting Auditing BI and Reporting Bill Of Material Mgmt Budgeting Business Central Business Performance Mgmt Business Process Mgmt Construction Consumer Goods Contract Management

Booklet | Build a Financial Backbone for Sustainable Hospitality Expansion

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Best practices and resources to build the financial backbone necessary to enable a successful hospitality expansion

Accounting Auditing Azure BI and Reporting Billing Business Central Business Performance Mgmt Complex Billing Consumer Goods Customer Relationship Mgmt Customer Service Dynamics 365

The CFO’s Playbook for Retail Transformation

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Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stor...

AP Automation Accounting Advanced Pricing Auditing BI and Reporting Banking Billing Budgeting Business Central Business Performance Mgmt Business Process Mgmt Business Rules Mgmt