The Value of Rewarding and Supporting Your Subject Matter Experts

Some time ago we talked about the value of a champion as it relates to successful Microsoft Dynamics GP implementations. But a healthy Dynamics GP environment requires more than just a champion. It needs subject matter experts who lead by example and blaze a trail of excellence that the rest of the users can follow. 


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About Mark Polino

Mark Polino is a Microsoft MVP for Dynamics GP and the Director of Client Services for Fastpath. He is author or coauthor of five books on Microsoft Dynamics GP. Mark has been working with Dynamics GP and its predecessors since 1999. He is a Florida licensed CPA and holds an MBA from Rollins College.

Building Dashboards with Microsoft Dynamics GP 2013 and Excel 2013Mark's new book, Building Dashboards with Microsoft Dynamics GP 2013 and Excel 2013, is available now.





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So so true

Constant interuptions can make life very difficult for SME's.

Often they are multi-skilled and have many masters - matrix managed if you prefer - and this compounds the problem.

I am now seconded full time on a GP/CRM project and still find it difficult as there are many other things I should be doing such as training and sharing my GP knowledge but there is only one of me after all!

I'm also almost qualified as an ACCA and will need to think long and hard about where I sit in the market place.