TouchstoneNAV Criticizes Lack of Support for Microsoft Dynamics NAV Customers
Citing a supposed lack of channel support for installations of Microsoft Dynamics NAV, TouchstoneNAV has launched a "lifeline" to those customers that feel they're not getting an adequate level of support from their partners.
The company launched its NAV Doctor Service in response to what it says is a growing demand by Dynamics NAV users who feel that their partners aren't giving them the quality of service they want or expect. Because, it believes, such a growing number of Dynamics NAV installations are being poorly maintained or customers are being poorly serviced, TouchstoneNAV said it's offering is aimed at luring those customers.
Slamming other Dynamics NAV partners, officials at TouchstoneNAV claim their company support is a culture, not just one department.