The Tale of the Vanishing Update Rollup 6 for Microsoft Dynamics CRM 2011

A string of missteps has beset Update Rollup 6 (UR6) for Microsoft Dynamics CRM 2011, which was released on January 12, then quickly pulled on January 13 with few details about the issue or when it might be resolved. 

But tonight the week's wait appears to be nearing an end.  The problem, a Microsoft spokesperson told us tonight, was that the originally released UR6 contained  a bug with client offline sync and if hit, a user would not be able to go offline. The new UR6 patches resolve the original issue and fix any client side databases that are in this state. 

The UR6 packages will be posted again today, and should be available in a matter of a few hours, we are told.

The move left CRM partners scratching their heads ever since as the public support pages were left intact, albeit with broken download links. Dynamics CRM consultant and blogger Ben Hoskings dug into the developments of the last eight days on his blog:

The rumour on the internet is

Prob was in Outlook Sync. Was due for Win Update on 24th On podcast said they still hoped to meet that date. Not sure now.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. Jason has also held consulting positions at CSC Consulting and Monitor Group.

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