Microsoft Seeks Passion to Drive Adoption of Dynamics CRM 2011's New BI, Mobile Features

Managers of Microsoft Dynamics CRM are counting on "impassioned" users to give a big boost to the next Service Update for CRM 2011, due out by the end of June.  Two key improvements that they believe users will get impassioned about are new pervasive business intelligence capabilities like BI "canvases" for ad hoc visual reporting, and a broader set of mobile device options for the remote workforce.  One improvement they will have to get impassioned about is a new business intelligence capability-BI "canvases" that can do ad hoc visual reporting of key marketing and sales performance data.

Going for smarter, more pervasive BI

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. Jason has also held consulting positions at CSC Consulting and Monitor Group.

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