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Microsoft Dynamics Partner Roundup: D365 for field service; Mobile data collection; New hosting CEO; Recruitment ISV recruits

by Linda Rosencrance
Contributing Writer, MSDW

In this week's Microsoft Dynamics Partner News Roundup:

  • BroadPoint Launches Dynamics 365 Field Service Practice
  • DSI ScanWorkX on Microsoft AppSource Drives Supply Chain Visibility
  • Dave Lacey Named President & CEO of WatServ
  • Visibility Software Hires Key Strategic Sales Staff to Continue Growth Momentum

BroadPoint Launches Field Service Practice, Will Deliver Innovative Microsoft Dynamics 365 Solution

BroadPoint Technologies, a business technology consulting firm that specializes in deploying Microsoft Dynamics 365, has launched a practice to support Microsoft's Field Service Management solution. The practice will help businesses better manage and deliver service to their customers in the field.

An extension of Dynamics 365, the Field Service Management solution lets companies improve customer satisfaction, first time fix rates, and resource productivity, all within D365, according to Broadpoint.

Using BroadPoint's Dynamics 365 for Field Service capabilities, field service reps and schedulers can enjoy automated routing, inventory management and mobile data entry that enables a complete view of customer interactions in real-time, from anywhere, on any device, BroadPoint's CEO Lee Raesly said in a statement.

"Microsoft Dynamics 365 and FieldOne came together to form Dynamics 365 for Field Service, an industry-focused, end-to-end solution to enable businesses to drive revenue, reduce costs and deliver great customer service," described John O'Donnell, practice development manager for Microsoft, in the statement.

DSI ScanWorkX on Microsoft AppSource Drives Supply Chain Visibility

DSI, a provider of mobile-first and cloud supply chain solutions, has announced that its DSI ScanWorkX solution is available on Microsoft AppSource.

DSI ScanWorkX is the first mobile data collection curated solution available on Microsoft AppSource, according to DSI. ...

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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