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Microsoft Dynamics CRM Online to add InsideView social sales data for pro users

by Jason Gumpert
Editor, MSDynamicsWorld.com

Microsoft is sprucing up its Dynamics CRM 2013 release activities with new data services for CRM Online customers and the promise of smartphone apps for Windows Phone, iPhone, and Andorid arriving in the next month.

Microsoft Dynamics CRM 2013 Windows 8 tablet application The Windows 8 tablet application for Dynamics CRM 2013

First, Microsoft has confirmed that it will release Dynamics CRM 2013 for on-premise and partner-hosted deployments on October 31, a date that is in line with the company's earlier guidance.

InsideView

And Dynamics CRM Online users will soon get access to InsideView for Sales integrated into their CRM web interface at no extra charge.  The "co-innovation" OEM arrangement with InsideView, a provider of social and contact intelligence for businesses,  will bring a "Social Insight" panel into CRM for entities like accounts and contacts, giving access to additional data about companies, contacts, and relationships that InsideView compiles from as many as 30,000 sources. The added functionality will roll out in the US in October, with a broader rollout coming later in 2014.

Social Insights panel in Dynamics CRM 2013 The new Social Insights panel embedded in an Account pag of CRM 2013. Click here for another example.

Microsoft representatives also confirmed that their Dynamics CRM 2013 smartphone apps for Windows 8 Phone, iPhone, ...

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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