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From the Microsoft Dynamics CRM Blogs: Internet-Facing Deployment (IFD), CRM Mobile Express, Running CRM for Outlook in Multiple Windows

by Jared Berezin
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Internet-Facing Deployment (IFD) for Microsoft Dynamics CRM 2011: A CRM Riff explains the term IFD and shares a helpful video covers the end-to-end process for configuring IFD: "The acronym IFD stands for ‘Internet-Facing Deployment' [which] means that the functionality of the application is exposed externally outside the local network. The term usually refers to an On-Premise customer enabling forms authentication within their deployment to allow their employees to access the application away from work. The term IFD-enabled is used to specify a CRM Server that has forms authentication enabled on it."

CRM Mobile Express: EHTC Technology Solutions CRM Team Blog is thrilled about mobility:

"It might sound hyperbolic, but access to CRM data on handheld Internet-capable devices is the wave of the future. Perhaps it is time to consider investing in the next big thing. With Microsoft Dynamics CRM Mobile Express, your mobile sales force has access to customer information with up-to-the-minute accuracy. Marketing, sales, and customer service information can be summoned when your workforce is on the road, in meetings with clients, or on service calls.

 "CRM Mobile Express is simply an extension of Microsoft Dynamics CRM. It allows users to view, create, and modify CRM data on any Internet-capable device. It can be used with any mobile web browser, which means your sales staff can employ this next-big-thing on their Microsoft Windows Mobile Pocket PCs or Smartphones, their Palm-powered handheld devices, or ...

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CRM 2011 Customer Relationship Mgmt Dynamics CRM Email Management Mobile Applications Mobile Express
About Jared Berezin
Jared Berezin serves as a contributing writer to MSDynamicsWorld.com. With combined interests in technology and science, Jared previously served as a writer for Dana-Farber Cancer Institute, drafting scientific narrative reports on the latest advancements in cancer research. Jared has also served as associate marketing specialist for International Data Corporation (IDC), a market research firm. In this position, he planned and executed strategic marketing initiatives for IDC's software and services research programs, and wrote outbound communications to the press, existing clients, and prospects. Jared also has experience working for several local newspapers in eastern Massachusetts. Jared graduated with honors from Colby College with a BA in English and creative writing.
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