Fun with Microsoft Dynamics CRM: Gamification Concepts and Tools Gain Ground
When it comes to user adoption, too many companies discover that, "you can lead a user to Microsoft Dynamics CRM but you can't make him use it."
But what if you made his work seem like fun?
That's the idea behind what's known as the "gamification" of Dynamics CRM.
Last September we told you that Microsoft partner Cole Systems was putting a little "spark" into Dynamics CRM 2011.