With focus on customer experience, omni-channel fulfillment comes front and center

Omni-channel retailing may have joined the broader business lexicon last year, but 2014 could be the year that the concept comes front and center for a larger number of ERP users looking to meet customer expectations and gain better footing in the multi-channel business environment.

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About Bridget McCrea

Bridget McCrea covers business and technology topics for various publications. She can be reached at bridgetmc@earthlink.net.

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