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The Five Requirements of an Adaptive ERP

by Raman Dhooria
Director - Digital, EY India, EY India

ERP solutions have also undergone multiple metamorphoses over the last few decades. They have adapted to the changing customer requirements and evolved over a period of time. Along the journey, there have been a lot of players who couldn't survive the onslaught of their own competitive environment and have either been acquired or perished.

Here are five requirements of what I would call an Adaptive ERP:

An Adaptive ERP is one which allows the customers to connect with the vendors. It should be open to talk to the customers systems thus enabling the 'real integration'.

An Adaptive ERP can be implemented fast. Generally SMB organizations can't afford to spend more than 3-5 months to implement any business application.

An Adaptive ERP should be easy to use. End user acceptance is key to success of any ERP project. Executives instinctively know that their employees are their most valuable asset. Indeed, in many industries - such as Financial Services and Real Estate-the employee population is the most critical asset and manageable cost. The nagging issue is how an ERP can create a more efficient work environment and unlock the value of these employees. Unfortunately, many well known ERP products are cumbersome and difficult to use by the employees and thus projects fall flat on the ground.

An Adaptive ERP should be flexible to change with the business requirements. In industries like Retail, for many developing countries like India is still <5 % organized. The industry is in nascent stage but the CAGR is exponential. An Adaptive ERP should help the retail player to constantly innovate and accommodate the changes in the ERP systems to enable their ...

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About Raman Dhooria

Raman works as Director-Digital at EY India. Prior to that, he has worked as Sales Director and Channel Partner evangelist with SAP India where he has driving the Digital transformation engagements with the customers and partners. Raman had collaborated with MSdynamicsworld.com during his Microsoft days. He has 20+years of experience with Global and Indian customers across various stages of business applications adoption. He is known in Global Microsoft Dynamics partner ecosystem as a trusted advisor for their growth and success.

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