From fear to opportunity: How Microsoft Dynamics NAV 2013 R2 makes upgrades strategic again

When it comes to ERP systems, "upgrade" can sometimes be a four-letter word. They have a reputation for being expensive, time-consuming, and creating little value. Historically, ERP upgrades were seen as a mandatory exercise driven mostly out of fear: Fear of product vendors discontinuing support; fear that skills needed to support older versions were becoming hard to access; fear that remaining on the current version might result in unexpected, difficult-to-solve problems.

Times have changed and customers are looking to create value with ERP upgrades. It's a big investment, not just to upgrade the software itself, but to upgrade core business processes and workforce skills to use newer versions. Expectations of tangible ROI are becoming the norm, and so they should be.

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About Elliot Fishman

As CEO of Catapult, the only firm that is dedicated to delivering managed services and long-term support to organizations using Microsoft Dynamics NAV and CRM, Elliot's accountabilities including setting vision, providing leadership and driving alignment, and ownership of the company brand and promise to customers.

Download Catapult's latest eBook Planning Your Upgrade to NAV 2015: The Definitive Guide.

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