From the CRM Blogs: Customization ROI Calculator; Speed up CRM Forms; Lookup Control in Mobile Express; CRM MVP Book Excerpts

Calculating ROI for CRM Customization: Mitch Milam (Dynamics CRM Discussions) has a great guest post on the Microsoft Dynamics CRM Team Blog: "When implementing Dynamics CRM or designing a customized solution within Dynamics CRM you will often find yourself asked by the powers-that-be what their Return on Investment (ROI) will be. Since I consult for a living, I get asked this more than most. Here is a common approach to show the ROI for a specific customization made to Dynamics CRM."

Is Your Toolbar Slowing You Down? A Tip to Speed up CRM Forms: Customer Effective blog writes how toolbars can affect CRM performance and urges users to uninstall them: "Having problems with Internet Explorer? Are CRM forms opening slowly? Do you get script errors on CRM forms? One of the first things I typically check if a user is having issues on their PC running CRM is if they have any third party toolbars running.  The Google, Yahoo, or one of the many Microsoft toolbars can cause interfere with CRM performance. Even if you disable their pop-up blockers, I have still seen them cause problems with CRM forms opening."

Using the Lookup Control in CRM Mobile Express 4: Javista walks us through how ...