Audit and Microsoft Dynamics CRM? Really?

At a recent Microsoft conference, I was chatting with a few developers about security in Dynamics CRM. When I mentioned that many auditors at our customer sites were taking a harder look at CRM, the comment was met with puzzled looks. Why would auditors care about CRM?  It's just customer info right?

At many organizations, Dynamics CRM has developed beyond an electronic rolodex and has become a key system used to track key prospect, customer, inventory and personal data.   Any time an application is used to store critical or high risk data, the auditors are going to want to see controls in place around that data.

...

Requires FREE Membership to View

Login
Become a Member Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more, and it’s all FREE. You’ll also receive periodic email newsletters with the latest relevant articles and content updates.
About Andy Snook

Andy is Certified in Risk and Information Systems Controls (CRISC) as well ascertified in Microsoft Dynamics and SAP.  

He has been designing audit and compliance solutions for over 13 years and has assisted with compliance projects at more than 100 companies. Under hisleadership, Fastpath has grown to support more than 1,000 companies in over 30 different countries and is recognized as an Industry Leader by the Institute of Internal Auditors. 

Prior to his time at Fastpath, Andy was a financial systems implementation consultant for Microsoft Dynamics and an SAP management consultant with Ernst & Young. He graduated from the University of Notre Dame with degrees in Economics and Computer Applications.

Read full bio...

minivan