5 Lessons The Delta Outage Should Teach Us About Datacenter Security And Disaster Prevention

The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages - plus untold reputational damage to one of the world's most trusted airlines. All due to a catastrophic, cascading technical failure that apparently started with a "small fire" in Delta's datacenter.

Multiple news outlets have relayed this story about the fire, so I can't speak to how Delta has its IT network designed and deployed. But I can say three things for sure.


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About Greg Pierce

A 20-year technology consultant, Greg Pierce is considered one of the foremost experts on cloud computing trends, systems integration and deployment strategies. Greg develops the strategic direction, vision and product offerings for Concerto and manages sales, service and delivery for all customers.

Greg specializes in helping businesses understand, select and deploy innovative cloud solutions that leverage on-premise, hosted, third party and hybrid models. He was influential in the formation of Concerto Cloud Services and its virtual private cloud infrastructure, and under his leadership, Concerto has become one of the leading cloud services providers in the country, including recognition from Microsoft as the U.S. Independent Software Vendor (ISV) of the Year for Cloud Solutions.

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