Sean Kenny


Sean Kenny is a Client Partner with Tribridge, as such he is responsible for Service Excellence for our clients, including:

  • Work with customers to define success criteria for all service engagements
  • Ensures a smooth and successful transition (externally and internally) from sales process to service delivery
  • Regularly interacts with customer to ensure our client efforts are aligned to achieve their objectives
  • Thinks strategically about customer success and adapts approach based on individual customer needs and technical parameters.
  • Leads the internal resources assigned to the account to ensure that everyone's contributions result in customer satisfaction
  • Foresees risk and implements mitigation strategies
  • Communicates effectively at both the executive and project level to ensure consistent messaging and appropriate escalation

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