User Basics: Microsoft Dynamics CRM 101

Microsoft Dynamics CRM can be overwhelming at first sight but after learning how to navigate and find key data it becomes a snap. This paper gives new users a great starting point showing the basic layout of Dynamics CRM 2015 in order to harness the true power of the system. We’ll also walk through Activities, Sales Literature, Customer Service and Marketing user basics as well as Dashboards and Advanced Find. You’ll not only learn what they are, but how to use them. Download and add this to your new employee guide book!

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