How Small and Midsized Manufacturers Can Use BPM to Achieve Microsoft Dynamics AX Success

We have found that in many midsize manufacturing companies—roughly, organizations with anywhere from $10 million to $250 million in annual revenue—the awareness of business processes as a valuable asset is not as high as in large enterprises.

As a result, when these companies plan a Microsoft Dynamics AX implementation, they are often not thinking about making process improvements a factor in increasing overall productivity. Outside of remedying obvious inefficiencies, business and technology stakeholders will often be satisfied if the ERP system supports the company’s roles and processes that are currently considered effective. Documenting the as-is state of business processes and mapping out desirable to-be process states may not seem like an approach that yields tangible results within a reasonably short timeframe. In midsize companies, business process management (BPM) and business process optimization can sound like expensive luxuries for which only enterprises can spare the time and resources.

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