Exploring Global Trends in Enterprise Content Management

Large enterprises often spend significant amounts of money on enterprise content management (ECM) projects. A typical deployment can easily cost $500,000 or more in license revenue, with an enterprise deployment totaling several million dollars, including customization and integration services. Therefore, it is critical that enterprises approach these investments strategically and consider that they may need to deploy ECM against many different use cases (for example, process centric, social and infrastructure) to achieve their targeted business goals.

This white paper discusses:
  • Gartner’s view on investment strategies for the four worlds of ECM;
  • The ABCs of calculating ROI;
  • Evaluating ECM solutions for ROI potential;
  • A case study on the results of ECM expansion for AmeriLife.

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