CRM First: Laying the Groundwork for Outcome Focused Customer Engagement

Download this whitepaper by McGee-Smith Analytics to discover how district m, a full-service advertising exchange expanded the use of their existing CRM tool to achieve the scalable customer care approach they were after with great success.

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CaféX is the award-winning provider of one-click collaboration solutions designed to help enterprises enhance team productivity and customer engagement within digital channels. Trusted by top global banks and other leading brands, CaféX empowers...READ MORE