Order Automation Learnings - A Journey of Discovery with Lucy

Today technologies like Robotic Process Automation, AI, and Machine Learning are enabling organizations to automate many repetitive, mundane tasks including manual order entry, setting Customer Service Reps free to engage with customers on a new level. Automation can dramatically improve order processing efficiency and accuracy. Removing the time spent by CSRs on data entry can also translate to real reductions in staffing costs.

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Meet Lucy - an intelligent, automated order processing solution.

Lucy was born out of the need to address the last 100 yards of getting B2B customers online. Lucy manages all of those emailed purchase orders that your customers don’t want...READ MORE