Transition to Being an Online Drop-Ship Vendor: A Checklist for Success

With 3.5% of all retail sales now happening online, and the volume increasing by more than 10% annually, the competition to provide a satisfying shopping experience is intensifying. Drop-ship vendors are expected to upgrade their services and appearance, such as providing customized packing slips that include not only return policy and other terms, but personalized notations like gift messaging and delivery instructions. Moreover, drop-ship vendors are expected to process orders electronically.

This white paper provides readers with the following:
  • An assessment of key challenges to executing drop-ship initiatives;
  • A capability checklist for assessing drop-ship readiness; Guidance on how to assess EDI needs and requirements;
  • Guidance on how to spot design process flows before execution;
  • Sample work-flows for drop-ship vendor orders.

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