How a Small Boost in Your "Perfect Order" Performance Powers Profits
published by RF-SMART
Companies are continually finding new ways to get the right goods to the right customers at the right time, and have developed many metrics to measure their performance in these areas. Most of these metrics show distribution productivity and accuracy are improving over time, which keeps raising the bar for service levels.
Companies with perfect order rates (a popular metric that measures customer orders that arrive complete, on time, undamaged, and with an accurate invoice) of 80 percent or higher are three times more profitable than companies with perfect order rates of 60 percent, an AMR Research study found. Better perfect order performance also correlates strongly to higher corporate earnings per share (EPS) and return on assets (ROA), the same study found.
What will readers will learn from this whitepaper:
- How each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies;
- Other technologies which will provide better execution and productivity to create a greater competitive advantage.
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