ROI and Enterprise Content Management: Generating Measurable Results Across the Enterprise
Enterprise Content Management (ECM) software can dramatically reduce costs, and thereby improve a company's bottom line.
This paper provides guidance for how to combine the right technology with the right approach, as follows:
- Determining which feature sets are most important in assessing ECM software;
- Why truly integrated products offer the best opportunity for improving ROI;
- Four ECM attributes that empower customer self-sufficiency;
- How to assess an ECM's benefits across the enterprise;
- Five case studies that illustrate ECM's benefits.