The Workflow Landscape in 2012: ERP, CRM, and Enterprise Content Management
Workflow capabilities are popping up within almost every enterprise product: ERP, CRM, SharePoint, enterprise content management systems, and specialty software and stand-along workflow software that span the enterprise. What's the right approach for your business? Mr. Just will discuss today's workflow landscape both inside and outside of ERP and CRM systems and approaches to choosing the best solution(s) for your enterprise.
Mr. Just will specifically address:
- Enterprise Content Management workflow in conjunction with ERP/CRM systems
- Windows Workflow Foundation versus SharePoint add-on workflow products
- IT resource intensive workflow deployment versus business user deployable workflow
- Managing and resourcing workflow deployment for optimal results (doing workflow right)
- Workflow as a driver for business process redesign