User Adoption Best Practices for CRM Solution Owners

Often overlooked in a CRM implementation is the process for driving user learning and adoption of the new system and processes. In this session, you will learn how to achieve a high user adoption and how adoption and the key elements that support a training program.

Key Learning Objectives:

  • Learn about the best training strategies that produce the highest adoption rate and ROIs
  • Key training Do's and Don'ts that generate highest adoption
  • Discover various "carrots" and "stick" ideas
  • See examples of how other organizations are driving user adoption
  • Overcoming the "what's in it for me" attitude

Requires FREE Membership to View

Become a Member Joining gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more, and it’s all FREE. You’ll also receive periodic email newsletters with the latest relevant articles and content updates.