One Stop Supplier Shop: Leveraging an Electronic Portal to Settle Invoice Disputes

With an invoice volume in excess of 30 million annually, it's inevitable that disputes with suppliers will arise. Attempting to settle these manually is a painful and costly process that requires extensive time and labor.

In this session, learn how The Home Depot implemented a fully electronic portal that has evolved and now serves as a "one stop shop" for suppliers. Join Senior Manager of Finance Debbie Rich-Walker to look at specifically how increased visibility among their supplier network enabled The Home Depot to:

  • Effectively remove over 4 million paper invoices
  • Reduce payment dispute process cycle time by 70%
  • Cut costs for both parties
  • Reduce manual labor process

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