Resolving Customer Support Cases with MS Dynamics GP

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Watch this special webinar as resident product expert Ken Gauld demonstrates why SalesPad Desktop’s GP addon module, Case Tracker, allows businesses to drive continuous improvement.

You will learn how Case Tracker:

  • Tracks and resolves customer-related issues,
  • Initiates returns and replacements for damaged goods,
  • Tracks case notes, interactions, and attachments,
  • Offers configuration tools to define, create, and assign cases, issues, causes, and resolutions
  • And more!

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At Cavallo, we make powerful order management and analytics software for Microsoft Dynamics GP and Dynamics 365 Business Central users. Our products are designed to improve operational processes and provide company-wide