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Resolving Customer Support Cases with MS Dynamics GP

Watch this special webinar as resident product expert Ken Gauld demonstrates why SalesPad Desktop’s GP addon module, Case Tracker, allows businesses to drive continuous improvement.

You will learn how Case Tracker:

  • Tracks and resolves customer-related issues,
  • Initiates returns and replacements for damaged goods,
  • Tracks case notes, interactions, and attachments,
  • Offers configuration tools to define, create, and assign cases, issues, causes, and resolutions
  • And more!