Navigating your customer experience

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Providing a unified experience to your customers means a new way of doing business—one where the entire organization delivers a seamless, personalized and relevant customer experience, no matter where the interaction takes place.

Join one of our CX experts as he discusses how Microsoft Dynamics 365 applications can offer this integration to businesses and transform the way you talk to your customers. We'll cover:

  • What a unified customer engagement and 360 degree view of your client looks like, and how it can help your business succeed
  • Sales & Marketing and Field Services & Sales use cases
  • Pricing models


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Published By

Columbus

Columbus is a global IT services and consulting company with more than 2,000 employees serving our customers worldwide. We bring digital transformation into your business, help maximize your value chain and position you to thrive far into the...READ MORE