Introducing ServiceTeam®—a New ITSM Power App for Microsoft Partners & MSPs

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What helps a Microsoft Partner go from good to great? Excellent customer service. A great IT Service Management (ITSM) solution will help you keep operational costs low and profits high, while keeping customers more than satisfied. Built by a Microsoft Partner for Microsoft Partners, our ServiceTeam® ITSM Power Apps solution is infused with the same digital DNA as the very same Microsoft ecosystem you depend on and recommend every day.

In this recorded webinar, Greg Singleton and Brian Field of Provance  showcase our newest ITSM solution, ServiceTeam.

  • How you can leverage a “best of platform” approach for ITSM with ServiceTeam on the Microsoft Power Apps or Dynamics 365 dataverse.
  • Rather than relying on a generic case management solution, ServiceTeam is a purpose-built ITSM solution based on industry best practices.
  • How to drive value from your ITSM data with ServiceTeam’s integrated Power BI reports to highlight opportunities to reduce costs, gain efficiencies and improve service to your customers.
  • How to take advantage of existing skillsets and the familiarity of Microsoft tools, such as Office 365 Power BI, to deliver great service.
  • How to respond quickly, accurately and cost-effectively to issues and requests by having important information and data within a single platform.
  • About which ServiceTeam edition: Essentials, Professional or Enterprise, is best for you.


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Published By

Provance

Provance lets organizations digitally transform both IT and the business with the most Microsoft-centric IT Service and Asset Management solutions on the market, ServiceTeam, Provance IT Service Management and Provance IT Asset Management....READ MORE