Intelligent communications for Dynamics 365: Getting started

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Communication with your customers is a cornerstone of great sales and customer service. But exceptional communications require intelligent systems, empowered live agents, and streamlined processes.

Watch this recorded session to learn from Rob Hennelly of Solgari  how to deliver intelligent communications to your customers and agents. He will show you:

  • Common use cases for live agent communications inside Dynamics 365
  • How to build automated communications using Power Automate
  • A demonstration of Solgari’s communications platform for Dynamics 365 and the Power Platform


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Published By

Solgari

Solgari is a Premium Tier Microsoft Business Applications ISV partner, providing a Full Stack Cloud Communications and Contact Centre solution for Dynamics 365 customers. Our Dynamics 365 All-Channel Communications Solution is used by companies...READ MORE